Frequently Asked Questions

How do I sign up?

Go to the app store on your iOS device and search for Radi8 (app store url). Install the free app and tap the "Sign Up" button. When you sign up using your company email address, you will automatically join your company account. To validate your email address, Radi8 will send you an authorization code. Check your email and click the link to validate your address. Return to the Radi8 app on your phone and it will continue registration automatically.

I forgot my password. How do I reset my password?

Open the Radi8 app and enter your email address on the sign in screen. Then click the link that says, "Forgot password". Radi8 will send you an email with a reset password link. After you reset your password, return to the Radi8 app and sign in using your new password.

Why are there points on every story?

You earn points by reading and sharing stories. Generally, you get 1 point for reading a story and 3 points for sharing. Points let you know how you're doing in relation to your coworkers, and they may be used by your management to provide prizes.

Why did my points go to zero?

The points leaderboard resets to zero at the beginning of every month. So you might have 136 points on the 30th, and zero on the 1st. This helps refresh the leaderboard and gives everyone a fresh start at the beginning of the month.

Why do some stories say Read and some say Share?

This is a way to let you know whether a story should be read by you, or shared to your social networks. This is set by your Radi8 publishers who may think a story about your competition should be read, while a story about your new press release should be shared. This is also a way for you to see, at a glance, what you can share to your social networks.

Why should I use Radi8 when I already have Twitter and LinkedIn?

Radi8 is not a replacement for Twitter or LinkedIn, or any of your social networks. Radi8 works together with your social networks so you can read and discover content on Radi8 that is relevent to your company, and then share it out to Twitter, LinkedIn and the rest.

Why should I use Radi8 when I already have Flipboard, Yahoo News, etc?

You probably get news from many different sources throughout the day, but most of this news is mainstream news, or curated for your personal interests. Radi8 news is curated specifically for your company, and provides a way to read and share news that will benefit you and your company.